Dream Bright Events USER AGREEMENT TERMS AND CONDITIONS

Definition of “THE BUSINESS” means Dream Bright Events. The person who books the
equipment warrants that they are either the Hirer or have the authority of the Hirer to book
the equipment. “THE EQUIPMENT” means goods hired as they appear on the booking
agreement. “THE AGREEMENT” means the Booking Form/Hire Agreement between the
Business and the Hirer of the equipment.

Agreement - The Hirer, by placing an order via website, email, text or telephone, agrees that
they accept the conditions of the hiring agreement. The Business will retain a booking form and
signed terms and conditions agreement, which the Hirer will then be supplied an invoice as
confirmation of their booking. If the agreement is not signed by the Hirer this does not forfeit
the agreement.

Hiring Charges - Unless prior arrangements are made hiring charges are for a 24-hour period.
The hiring charges are for the agreed period. If the equipment is unavailable for pick up or
return, Dream Bright Events reserves the right to charge the Hirer for extra time as per the 24-
hour rate. Postponement, If the Hirer chooses to postpone the hire of the equipment,
cancellation charges will apply. See below.

Cancellation - We will reschedule your party at our next available date. If there is a second cancellation,
a cancellation fee may apply.

In light of the recent Corona Virus pandemic - all customers who booked parties will be given a credit
that is good for a minimum of 9 months so that you can have your party when it is deemed safe enough
to do so.

Payment - Bookings are held upon request and confirmed once booking payment is received and
Dream Bright Events has invoiced the hirer. The Business reserves the right to withhold delivery
if full payment has not been received prior to delivery. An extra delivery charge may apply if the
Business needs to reschedule the delivery or return to the premises once delivery has taken
place. Payment options include Electronic transfer or cash on delivery. Public holiday
surcharges apply.

Delivery and Pickup - Delivery and setup charges are quoted upon request in addition to the
rental fee. Delivery outside Three Village District may incur an additional travel charge. Our set
up time arrival will be from 8am - 4:30pm. Pickup times will be from 9am - 5pm. You will be
allocated a 2-hour window for arrival for delivery and pickups. Alternate times can be discussed
upon request and subject to availability. It is the Hirers responsibility to share the arrival of
their guests.

Receipt of Delivery - The Hirer is responsible for being present to accept delivery of the
equipment. The Hirer is responsible for any loss or damage incurred if He / She arranges
equipment to be delivered without being present or without an authorized agent present i.e.
The Hirer is responsible for losses or damage resulting from equipment being delivered to an
unattended premises or location as requested by the Hirer. The Hirer is responsible for any loss
or damaged equipment.

*Positioning/Setting up of Equipment - The Hirer is responsible for indicating clearly the
location of the assembly or dismantling of the equipment. The Business will take every care but
shall not be liable for any damage to the site, site access, furniture, personal belongings or
injuries caused by the equipment. *Necessary furniture must be removed from setup area and floors must be clean.

All equipment must be free from pets, sources of fire, water or any other hazards before setup
commences.

Use of Equipment - The Hirer is responsible for checking the quantity of hired items against the
invoice/agreement upon delivery and should contact the Business at 631-371-6403 or
kim@dreambrightevents.com immediately to advise of any discrepancy or damage discovered.
Advice after the function will not be considered as advice and the Hirer will be, liable for any
loss or damage to the Equipment. Damage to Hire equipment during use is the responsibility of
the Hirer and the Hirer agrees that repair or replacement charges for damaged equipment will
be actioned after the hire date. If at any time during the hire period the Hirer considers the
equipment to be faulty, it is the Hirers responsibility to contact Dream Bright Events via
telephone or email to report the problem. The Business reserves the right to repair or replace
the faulty equipment as soon as practicable during the hire period to the reasonable
satisfaction of the Hirer. The Hirer should not attempt to repair the Equipment without prior
consent of the Business. The business will not be liable for any loss, damage or expenditure
incurred by the Hirer due to faulty Equipment for any reason whatsoever.

Cleaning - If rental supplies are returned stained or damaged beyond our repair Hirer is responsible for replacement cost.  All hire
equipment; tents, rugs, linen, bed sheets, pillows and accessories need to be returned dry and free from
stains.

Insurance - Business may have an insurance policy in place but Insurance is the Hirer’s
responsibility during the hire period. The Hirer is responsible for the security of the equipment
at all times during the Hire period. Any lost, broken, damaged or destroyed equipment will be
charged to the Hirer at full replacement value.

Liability to Third Parties - The Business will not be liable for any claim for personal injury,
death, loss or damage to the property. The Businesses decision is final in all matters relating to
these Terms & Conditions of Hire.